Legal

Privacy Policy

Last updated August 31, 2026

This Privacy Policy explains how Faith Lemah, operating as a sole proprietor doing business as Scenvox ("Scenvox," "we," "us," or "our"), collects, uses, shares, and protects your personal information when you use the Scenvox website, applications, and services (the "Service"). This policy is written to align with the Nigeria Data Protection Act, 2023 ("NDPA").

1. Information We Collect

Account information: name, email address, password (stored encrypted), and profile details you choose to provide.

Content and usage data: content you upload or interact with, viewing/listening activity, search queries, and interactions with creators or other users.

Payment information: payments are processed by Paystack; Scenvox does not store your full card number. We may retain transaction records (amount, date, status) for accounting and support purposes.

Device and technical data: IP address, browser type, device identifiers, and log data collected automatically when you use the Service.

Cookies and similar technologies: used to keep you signed in, remember preferences, and understand how the Service is used.

2. How We Use Your Information

We use your information to: provide and operate the Service; process payments; personalize content and recommendations (including through AI-based features); communicate with you about your account, updates, or support requests; maintain the security and integrity of the Service; and comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on: your consent (e.g., when you sign up or opt into marketing); the necessity of processing to perform our contract with you (providing the Service); our legitimate interests (e.g., securing the platform, improving features); and compliance with legal obligations.

4. Who We Share Information With

• Paystack: to process payments. (Scenvox does not currently offer creator payouts; see the Terms of Service for details.)
• Supabase: our data infrastructure/database provider.
• Vercel: our hosting provider.
• Law enforcement or regulators, where required by law or to protect the rights, safety, or property of Scenvox, our users, or the public.

We do not sell your personal information to third parties.

5. International Data Transfers

Some of our service providers (including hosting and infrastructure providers) may process data outside Nigeria. Where we transfer personal data internationally, we take steps to ensure the receiving country or organization provides an adequate level of protection, consistent with the NDPA, including through contractual safeguards or your explicit consent where required.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described in Section 8.

7. Children's Privacy

Scenvox requires users to be at least 13 years old. Users between 13 and 17 years old may only use the Service with the consent of a parent or legal guardian. In accordance with the NDPA's protections for individuals under 18, we do not knowingly collect personal data from a minor without appropriate parental or guardian consent. If we learn that a minor has provided personal data without such consent, we will take steps to delete that information. Parents or guardians who believe their child has provided information without consent can contact us at scenvox@gmail.com.

8. Your Rights

Under the NDPA, you have the right to:

• Access the personal data we hold about you and receive a copy in a commonly used electronic format.
• Correct inaccurate or incomplete data.
• Erase your data where it is no longer needed or you withdraw consent.
• Withdraw consent at any time, as easily as you gave it.
• Object to certain processing, including automated decision-making.
• Complain to the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated.

To exercise any of these rights, contact us at scenvox@gmail.com. We will respond within a reasonable time as required by applicable law.

9. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted storage of credentials and secure infrastructure through our providers. No system is completely secure, and we cannot guarantee absolute security.

10. Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify the Nigeria Data Protection Commission within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, along with guidance on protective steps you can take.

11. Cookies

We use cookies and similar technologies to operate and improve the Service. You can control cookies through your browser settings; disabling them may affect some features of the Service.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service or through other reasonable means. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

Questions about this Privacy Policy, or want to exercise your data rights? Reach us at scenvox@gmail.com. You may also lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.